Douglas S. Diggle

I am passionate about always doing the right thing for people, clients and communities. Because of my proven senior leadership ability and expert background in the cruise line, maritime, aviation, travel and finance industries, I can immediately contribute to senior leadership at an efficient and elite level.

Douglas DiggleMy executive experience with passenger fleet operations, combined with a graduate business education, form a comprehensive foundation for serving as a CEO of Across Oceans Group. I have supervised a wide range of special projects and designed international supply chains and services for many classes of seagoing passenger vessels.

While completing my International MBA, I worked in the finance industry, including serving as Head of Software and Technology Growth for the Miami office of the United States Federal Reserve System. After graduating, I accepted a position at Celebrity Cruises, a key subsidiary of Royal Caribbean, LTD., where I was assigned the lead role on a special executive audit team.

While conducting wide-scale shipboard audits for a variety of vessels, I traveled the world mastering the internal workings of ships, with an emphasis on the fundamental logistics and purchasing decisions behind operating a passenger fleet. This included driving the RCI Brand Standard Sourcing in many foreign ports and situations. After completing the audits, I transferred within Royal Caribbean to a newly created role as Head of Corporate Product Brand Standards for Royal Caribbean, LTD.

This was the first such position in the entire cruise ship industry; it is now commonplace. For Brand Standards, I led the strategic development and supervised teams focused on managing international product delivery, plan vs. forecast, quality, actual vs. targets, and financials. I feel my experience in created new plans for product delivery for 22 vessels for Africa, Alaska, Asia, North American, and South American sailings would add significant value to your corporation.

In 2007 I moved to the multinational German corporation Lufthansa Systems, AG, to become the Head of Cruise Line, Hospitality & Travel, where I was responsible for bringing the cruise ship industry into Lufthansa’s larger global sales network. I implemented strategic plans for new businesses, and managed the statement of work, service level agreements, and standard operating support. For my efforts, in 2009, I received the “Best of Sales Award” from Lufthansa’s Executive Board.

I founded Across Oceans Group (AOG) in 2008, a Global Maritime Consulting firm focused on negotiating transactions between international vendors and USA purchasers. To date, AOG has facilitated $40+ million in contracts between foreign vendors and US-based cruise lines. AOG has also provided expert consulting for a range of domestic government agencies, including the United States Navy. Among other projects, AOG has consulted with the Navy on Distributed Antenna System (DAS) services.

In 2012 I served as an expert consultant for “Operation Black Swan,” a mock cruise ship emergency drill where an actual cruise ship was set on fire. Participating government agencies included the US Coast Guard, the Department of Defense, and the Department of Homeland Security. The success of this unprecedented safety operation helped me realize how valuable my professional experience could be to my country.

In August 2015 for the second time I attended Operation Black Swan, where my role has been to advise various government agencies on the inner workings and processes the cruise lines follow in an emergency. Also, in 2015 I was asked to sit on the United States Coast Guard Committee; we had a dinner to raise money and honored Christine Duffy the first President of Carnival Corporation. We raised over half a million dollars in one dinner event.

2017 was my 14th year attending the #SeaTrade Cruise Global #STCGlobal show. It is a global event where vendors who build both civilian and military vessels all come together to talk about trends in the maritime industry.

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“Very few successful businesses are built on a highly complex product. Most successful businesses have typically common products that are just executed and done very well.” – Douglas S. Diggle

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